Traveler Care Support Specialist - Remote

Overview

Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. Founded in Silicon Valley, our unique approach to travel blends cutting-edge technology and the unsurpassed destination expertise of our top travel specialists worldwide.

In Short

• Fully remote position for a Traveler Care Support Specialist.
• Responsible for ensuring the Traveler Care Team runs efficiently.
• Tasks include data entry, processing reviews, and administrative support.
• Requires excellent fluency in English and strong customer service skills.
• Flexible work hours with a focus on Colorado hours.
• Must be detail-oriented and able to work independently.
• Passion for travel is highly desirable.
• Experience with Google Workspace is preferred.
• 3-5 years of professional work experience required.
• Opportunity to work in a dynamic, global team environment.

Requirements

• 3-5 years of professional work experience.
• Excellent fluency in oral and written English.
• Detail-oriented and strives for quality work.
• Ability to work remotely and in a team environment.
• Strong customer service skills.
• Adaptable to different communication styles.
• Strong organizational skills.
• Comfortable with technology and learning new software.
• Bachelor’s degree or higher preferred.

Benefits

• Remote work and flexible hours for work-life balance.
• Innovative and collaborative culture.
• Learning and development annual stipend.
• Two company-sponsored business trips each year.