Implementation Associate - South TX (Bilingual - English/Spanish) - Remote

Overview

The Yondr Implementation Associate plays a crucial role in supporting customer success during the post-sales journey by implementing Yondr's phone-free programs in educational settings.

In Short

• Support new school accounts with implementation processes.
• Partner with schools to create policies and protocols.
• Communicate effectively with school staff and administrators.
• Serve as a contact point for school partners.
• Participate in on-site service delivery as needed.
• Contribute to the design of Yondr school programming.
• Bilingual in Spanish and English required.
• Background in education preferred.
• Proficiency in technology and digital tools.
• Adaptability and solution-driven mindset are essential.

Requirements

• Bilingual in Spanish and English.
• Bachelor’s Degree.
• 2+ years of experience in customer service or education.
• Travel expectation: 0-15% non-peak / 20-30% peak seasons.

Benefits

• Flexible working hours based on implementation demand.
• Opportunity to work in a dynamic and growing field.
• Engagement with schools and educational programs.
• Supportive team environment focused on customer success.