Summer Intern - Field Operations - Remote

Overview

XWELL is a leader in promoting health and wellness for travelers, delivering innovative services across airport environments through our portfolio of brands. As we continue to scale and enhance the customer experience, we are committed to developing future talent through hands-on learning opportunities.

In Short

• Internship focused on customer experience, business performance, and operational processes.
• Observe in-store customer journeys and document key steps for enhancement.
• Assist in gathering and organizing performance data (KPIs).
• Support preparation of basic business reviews and summaries.
• Review systems and in-store processes to identify efficiency opportunities.
• Collaborate with team members to support continuous improvement initiatives.
• Gain practical insight into operations in a multi-unit, customer-facing business.
• Flexible scheduling based on academic commitments.
• This is a paid internship.
• Candidate must live within the NJ/NY/PA area.

Requirements

• Currently enrolled in or recently graduated from a bachelor’s program (Business, Operations, Hospitality, or related field preferred).
• Strong observational, analytical, and organizational skills.
• Effective communication skills, both written and verbal.
• Ability to work independently and in a team environment.
• Proficiency in Microsoft Office or Google Workspace tools.
• Interest in retail, hospitality, wellness, or operations management.

Benefits

• Hands-on experience in a growing, multi-brand organization.
• Exposure to real-world business operations and strategy.
• Mentorship and professional development opportunities.
• Flexible scheduling based on academic commitments.