Digital Receptionist in Hospitality - Remote

Overview

At xHeron, we are building the last employee that hospitality entrepreneurs need for their operations. We are the first AI + Human service agency offering complete departments – from Guest Communication to Operations – as a plug & play solution.

In Short

• Support day-to-day operations in guest communication.
• Act as a central interface, orchestrating communication and execution of workflows.
• Ensure service quality and manage team performance.

Requirements

• Fluent in German (C2) and English (B2).
• Clear and confident communication, both written and verbal.
• Ability to solve problems with creativity, structure, and high attention to detail.
• Maintain composure in stressful situations.
• Work proactively and independently.
• Experience in start-ups, fast-growing environments, or the hospitality industry is a plus.

Benefits

• Flexible working hours.
• High-impact position with real responsibility and creative freedom.
• Close collaboration with the founding team and key decision-makers.
• Motivated, ambitious team with flat hierarchies and a clear vision.
• Remote or on-site work possible.

If you want to actively shape the interface of AI & humans in the hospitality industry and have always wanted to take on responsibility in a fast-growing early-stage start-up, we look forward to meeting you!

Translated from German