Remote Receptionist

Overview

We are seeking a reliable and detail-driven Receptionist (Remote) to join a fast-growing U.S.-based law firm. In this role, you will be the first point of contact for clients, responsible for handling calls, processing digital faxes, and performing critical administrative support tasks.

In Short

• Answer inbound calls promptly, ensuring clear communication and accurate message delivery.
• Process and route digital faxes to the correct case files without delay.
• Perform data entry and maintain records with accuracy and timeliness.
• Support scheduling needs and ensure calendars remain updated and reliable.
• Monitor communication channels and escalate issues to the appropriate team members.
• Uphold client confidentiality and handle sensitive documents with discretion.
• Maintain consistent availability during Pacific Standard Time work hours.
• Collaborate with both U.S. and offshore colleagues to support daily workflow.
• Follow established processes and contribute to system improvements.
• Provide dependable support that reinforces client confidence and team harmony.

Requirements

• Proven experience as a receptionist or in a similar administrative role.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality.
• Proficiency in data entry and office software.
• Ability to work independently and as part of a team.
• Availability during specified work hours (PST).
• Experience in a legal environment is a plus.

Benefits

• Competitive salary based on experience.
• Flexible remote work environment.
• Opportunity to work with a dynamic team.
• Professional growth and development opportunities.
• Supportive company culture that values input from all team members.