Customer Service Representative / Data Entry - Remote

Overview

We’re looking for a reliable and detail-oriented Customer Service Representative with strong data entry skills to join our growing team. In this dual-role, you'll be responsible for supporting customers via phone/email and accurately entering data into our systems. If you're organized, tech-savvy, and enjoy helping people, this could be a great fit.

In Short

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate product and service information.
• Troubleshoot and resolve customer issues.
• Log customer interactions for follow-up.
• Accurately input and update customer data.
• Maintain and verify records for accuracy.
• Assist with data clean-up and reporting.
• Cross-check documents and perform administrative tasks.
• 1+ year experience in customer service or data entry.
• Proficient with Microsoft Office and CRM software.

Requirements

• High school diploma or equivalent required.
• Excellent typing skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Experience with platforms like Salesforce or Zendesk is a plus.

Benefits

• Competitive hourly wage/salary.
• Health, dental, and vision insurance.
• 401(k) with employer match.
• Paid holidays and PTO.
• Career growth opportunities.
• Supportive team environment.