DevOps Engineer - Remote

Overview

This role involves enabling around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and experience supporting critical, high visibility applications.

In Short

• Designing and implementing zero-downtime solutions for highly available services (99.999%)
• Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions
• Diagnosing and resolving complex production issues, including performance and functional challenges
• Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability
• Administrating monitoring tools and infrastructure
• Providing troubleshooting support for outages across systems and Zoom backend services
• Developing and implementing CI/CD pipelines to streamline production deployments and configurations
• Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments
• Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes

Requirements

• 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE)
• Knowledge of CI/CD tools and integration
• Experience with scripting languages such as Bash, Python, Groovy
• Configuration and deployment management using tools such as Terraform, Ansible, Jenkins
• Expertise with containerization: Kubernetes, AWS EKS, Docker
• Analytical and troubleshooting skills
• Willingness to learn, be proactive, and think creatively

Benefits

• Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
• Support for work-life balance
• Opportunities to contribute to their community in meaningful ways