The Procurement Engagement Manager will lead the procurement program for a specific client, managing operations, client relationships, and ensuring alignment with delivery teams.
In Short
Act as an active member of the WNS Client Management team
Provide leadership to the delivery team from a process, quality, and performance perspective
Assist clients with rolling out procurement programs and change management
Determine resource capacity of the delivery team
Act as the first point of escalation for operational issues
Coordinate training needs of the team on client-specific processes
Ensure successful execution of client engagement per contract requirements
Lead process improvement discussions to enhance operations
Prepare and track metrics reporting for the program
Identify areas of process inefficiencies and suggest improvements
Requirements
Bachelor’s Degree; Master’s Degree Preferred
7+ years of Program Management experience
10+ years of Procurement Experience
Knowledge of Category Management concepts
Prior management experience of up to 50+ people
Service delivery and Consulting experience is a MUST