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Procurement Engagement Manager - Remote

Posted 8 weeks ago
Sales / Business
Full Time
USA

Overview

The Procurement Engagement Manager will lead the procurement program for a specific client, managing operations, client relationships, and ensuring alignment with delivery teams.

In Short

  • Act as an active member of the WNS Client Management team
  • Provide leadership to the delivery team from a process, quality, and performance perspective
  • Assist clients with rolling out procurement programs and change management
  • Determine resource capacity of the delivery team
  • Act as the first point of escalation for operational issues
  • Coordinate training needs of the team on client-specific processes
  • Ensure successful execution of client engagement per contract requirements
  • Lead process improvement discussions to enhance operations
  • Prepare and track metrics reporting for the program
  • Identify areas of process inefficiencies and suggest improvements

Requirements

  • Bachelor’s Degree; Master’s Degree Preferred
  • 7+ years of Program Management experience
  • 10+ years of Procurement Experience
  • Knowledge of Category Management concepts
  • Prior management experience of up to 50+ people
  • Service delivery and Consulting experience is a MUST
  • Expertise in indirect categories preferred

Benefits

  • Client-Centric Approach
  • Collaborative Culture
  • Innovative Environment
  • Global Impact
  • Career Growth Opportunities
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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