Unit Coordinator - Family Unit - Remote

Overview

The Unit Coordinator for the Family Unit at Mass General Brigham provides essential administrative support to clinicians and staff in an inpatient setting, ensuring effective communication and coordination of patient flow.

In Short

• Provide administrative support to unit-based clinicians and staff.
• Coordinate day-to-day patient flow and communication regarding admissions and discharges.
• Manage confidential patient information and prioritize tasks effectively.
• Greet and interact with patients and visitors professionally.
• Schedule consultations, tests, and procedures.
• Maintain accurate electronic medical records.
• Assist with payroll duties and staff scheduling.
• Perform clerical duties to support unit administration.
• Utilize office equipment and software proficiently.
• Provide outstanding customer service in all interactions.

Requirements

• High School Diploma or Equivalent required; Associate Degree preferred.
• 2-3 years of administrative support experience required.
• Unit Coordinator Certification preferred.
• Proficiency in MS Office and office procedures.
• Strong verbal and written communication skills.
• Ability to manage time effectively and work independently.
• Familiarity with medical terminology is a plus.

Benefits

• Competitive base pay with comprehensive benefits.
• Career advancement opportunities.
• Work-life balance support.
• Recognition programs for contributions.
• Support for professional growth and development.