Spanish Interpreter and Translator Coordinator - Remote

Overview

The Spanish Interpreter and Translator Coordinator at Brigham and Women's Hospital facilitates communication between limited English proficient patients and healthcare providers, ensuring quality patient care through accurate medical interpretation.

In Short

• Provide medical interpretation for clinical and non-clinical encounters.
• Assist patients and families with limited English proficiency.
• Interpret in person and via telephone.
• Respond to urgent interpretation requests effectively.
• Ensure compliance with National Standards of Practice.
• Maintain patient safety and quality care.
• Utilize strong linguistic skills for accurate transmission of information.
• Work under the direction of the Patient Experience Operations Manager.
• Adhere to hospital policies and procedures.
• Engage in team building and customer service excellence.

Requirements

• High School Diploma or Equivalent required; Associate's Degree preferred.
• Fluency in English and Spanish, both written and verbal.
• Prior training in medical terminology and interpreting skills preferred.
• Two years of healthcare-related experience preferred.
• Strong ability to concentrate and attention to detail.
• Cultural sensitivity and knowledge of culture-specific care.
• Strong interpersonal skills in demanding situations.
• Ability to follow directions with minimal supervision.
• High level of customer service and team collaboration.

Benefits

• Be part of a leading healthcare system.
• Opportunity to impact patient care positively.
• Work in a supportive and collaborative environment.
• Engage with a diverse patient population.
• Professional development opportunities.