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Office Services Technician - Remote

Posted 10 weeks ago
All others
Full Time
USA

Overview

The Office Services Technician is responsible for planning, routing, and confirming service appointments for office equipment repairs and maintenance, ensuring high-quality audiovisual support throughout the hospital.

In Short

  • Set up and operate audiovisual equipment across the hospital.
  • Assist with presentations and meetings, ensuring all tech needs are met.
  • Maintain inventory of equipment and supplies.
  • Conduct diagnostic tests and repairs on office equipment.
  • Provide basic video editing and streaming services.
  • Work with various software including Zoom and Teams for hybrid meetings.
  • Engage in customer service to support hospital staff.
  • Prioritize workload effectively.
  • Communicate professionally with all stakeholders.
  • Adhere to physical requirements and safety standards.

Requirements

  • High School Diploma or equivalent required.
  • 2-3 years of customer service experience preferred.
  • Basic audio-visual knowledge and computer skills.
  • Ability to troubleshoot technical issues during presentations.
  • Experience with MS Office and Adobe software.
  • Ability to perform video editing and manage digital formats.
  • Professional appearance and communication skills.
  • Must be able to lift and carry 20-35 lbs.
  • Ability to stand, walk, and sit for varying periods.
  • Strong organizational skills.

Benefits

  • Opportunity to work in a prestigious healthcare environment.
  • Engagement in a collaborative team atmosphere.
  • Professional development opportunities.
  • Supportive work culture focused on patient care.
  • Access to advanced technology and resources.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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