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Office Services Technician - Remote

Posted 4 weeks ago
All others
Full Time
USA

Overview

The Office Services Technician is responsible for planning, routing, and confirming service appointments for office equipment repairs and maintenance, ensuring high-quality audiovisual support throughout the hospital.

In Short

  • Set up and operate audiovisual equipment across the hospital.
  • Assist with presentations and meetings, ensuring all tech needs are met.
  • Maintain inventory of equipment and supplies.
  • Conduct diagnostic tests and repairs on office equipment.
  • Provide basic video editing and streaming services.
  • Work with various software including Zoom and Teams for hybrid meetings.
  • Engage in customer service to support hospital staff.
  • Prioritize workload effectively.
  • Communicate professionally with all stakeholders.
  • Adhere to physical requirements and safety standards.

Requirements

  • High School Diploma or equivalent required.
  • 2-3 years of customer service experience preferred.
  • Basic audio-visual knowledge and computer skills.
  • Ability to troubleshoot technical issues during presentations.
  • Experience with MS Office and Adobe software.
  • Ability to perform video editing and manage digital formats.
  • Professional appearance and communication skills.
  • Must be able to lift and carry 20-35 lbs.
  • Ability to stand, walk, and sit for varying periods.
  • Strong organizational skills.

Benefits

  • Opportunity to work in a prestigious healthcare environment.
  • Engagement in a collaborative team atmosphere.
  • Professional development opportunities.
  • Supportive work culture focused on patient care.
  • Access to advanced technology and resources.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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