Freelance Clean Beauty Concierge - Remote

Overview

Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier's client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services.

In Short

• Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle.
• Deliver exceptional, high-touch service that reflects Westman Atelier's brand and aesthetic standards.
• Provide expert guidance on product recommendations and shade matching via email, text, and live chat.
• Partner with the Ecommerce team in the execution of new digital services and virtual events.
• Act as a trusted resource for clients navigating our catalog of clean beauty products.
• Represent Westman Atelier with professionalism, warmth, and deep brand knowledge.

Requirements

• 2-3+ years of experience working directly with clients in beauty, retail, or luxury services.
• Must have experience as a makeup artist, with knowledge of product application and customer engagement.
• Must be comfortable with self-application for demonstration purposes.
• Excellent written communication and interpersonal skills with a natural ability to connect with clients.
• Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment.
• Proficient in Google Workspace, Zoom Meetings, and with digital scheduling tools.

Benefits

• Opportunity to work with a prestigious brand in the beauty industry.
• Flexible working hours and remote work environment.
• Engage with clients and build lasting relationships.
• Access to high-performance, skin-loving products.
• Participate in virtual events and new digital services initiatives.