Certified Medical Assistant (CMA) - Full Time (Bilingual Preferred) - Remote

Overview

Welltality is seeking a dependable, detail-oriented Certified Medical Assistant (CMA) to join our growing remote team. This role is ideal for someone who thrives in a structured, phone-based environment and enjoys making a direct impact on patient care.

In Short

• Conduct Annual Wellness Visit questionnaires over the phone with patients
• Make outbound calls to schedule and complete screenings
• Accurately document patient information in EMR systems (NextGen, etc.)
• Identify eligible patients and assist with scheduling
• Maintain clear, professional communication with patients and clinic staff
• Ensure all documentation is complete, accurate, and compliant
• Meet daily and monthly performance expectations

Requirements

• Certified Medical Assistant (required)
• Previous experience in phone-based or call center work strongly preferred
• Excellent communication and patient engagement skills
• Comfortable working in a fast-paced, metrics-driven environment
• Highly dependable with strong time management and accountability
• Tech-savvy with experience using EMRs and Microsoft Office
• Bilingual (Spanish) is a plus

Benefits

• $17–$18/hour based on experience
• Monthly performance-based bonus opportunities
• Consistent full-time hours
• Supportive team environment with ongoing coaching and feedback