Voltage Park is on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities to seed-stage startups and nonprofits. Providing seamless access to compute with pricing and inventory transparency is the future of access to GPUs, and we are the only cloud provider offering a platform that shows all available GPUs with transparent, market-based pricing, in addition to long-term reserve contracts for our customers.

In Short

Design and build a downtime tracking solution across our clusters that provides actionable insights for both customers and the CX team
Integrate observability systems with billing and invoicing to automate downtime reconciliation processes
Develop, deploy, and maintain a customer-facing status page to provide real-time updates on system performance and incidents
Architect and maintain systems to aggregate and analyze data from diverse GPU infrastructure sources
Partner with internal teams to design datasets that accurately reflect business metrics
Build a granular resolution time tracking system using webhooks and internal data pipelines
Partner with CX, DC Operations, and Engineering teams to solve tooling gaps and streamline workflows

Requirements

Strong analytical skills with the ability to translate complex requirements into scalable solutions
5+ years of experience in Data Engineer, Software Engineer, Analytics Engineer or Sr Data Analyst roles
Demonstrated track record of shipping end-to-end product features, applications, internal tools, and scripts
Highly proficient in SQL and experience working with time-series databases (e.g. InfluxDB)
Highly proficient with real-time metrics ingestion, e.g. Prometheus
Intermediate to advanced experience in Python or other object-oriented programming languages
General cloud computing proficiency, such as knowledge of compute resources, databases, disk, networking, logging, alerting especially as it pertains to clouds such as AWS
Track record of shipping products with API integrations and webhook-based data ingestion
Customer-Focused, Scrappy Mindset: you put the customer first and focus on “done, not perfect” when delivering solutions
Technical bachelor’s degree (computer science, information technology, analytics, or similar)

Benefits

Equal opportunity employer
Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law
Accommodations during the job application process available