SEO & Virtual Assistant for E-commerce Shop - Customer Communication, SEO, and Content Writing (Remote)

Overview

We are seeking a highly organized and proactive Virtual Assistant to join our team and support our customer's e-commerce and ERP operations.

In Short

• Manage customer communication channels (emails, live chat, social media).
• Respond to customer inquiries and concerns.
• Handle order processing and fulfillment.
• Conduct market research for customer trends.
• Implement SEO strategies to optimize website content.
• Perform keyword research and analysis.
• Monitor website performance using analytical tools.
• Stay updated with industry trends in e-commerce and SEO.

Requirements

• Proven experience as a Virtual Assistant in e-commerce.
• Excellent written and verbal communication skills in English.
• Strong organizational and time management abilities.
• Proficiency in CRM systems and e-commerce platforms.
• Familiarity with SEO principles and content optimization.
• Knowledge of analytical tools like Google Analytics.
• Basic understanding of HTML and CSS.
• Self-motivated with a proactive attitude.

Benefits

• Two Festival Bonuses.
• Performance Bonuses.
• Salary Increments based on performance.
• Loyalty Bonus.
• Other Benefits as Per Company Policy.