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SEO & Virtual Assistant for E-commerce Shop - Customer Communication, SEO, and Content Writing (Remote)

Posted 78 weeks ago
Customer Service
Full Time
Bangladesh
20,000 - 40,000 BDT/year

Overview

We are seeking a highly organized and proactive Virtual Assistant to join our team and support our customer's e-commerce and ERP operations.

In Short

  • Manage customer communication channels (emails, live chat, social media).
  • Respond to customer inquiries and concerns.
  • Handle order processing and fulfillment.
  • Conduct market research for customer trends.
  • Implement SEO strategies to optimize website content.
  • Perform keyword research and analysis.
  • Monitor website performance using analytical tools.
  • Stay updated with industry trends in e-commerce and SEO.

Requirements

  • Proven experience as a Virtual Assistant in e-commerce.
  • Excellent written and verbal communication skills in English.
  • Strong organizational and time management abilities.
  • Proficiency in CRM systems and e-commerce platforms.
  • Familiarity with SEO principles and content optimization.
  • Knowledge of analytical tools like Google Analytics.
  • Basic understanding of HTML and CSS.
  • Self-motivated with a proactive attitude.

Benefits

  • Two Festival Bonuses.
  • Performance Bonuses.
  • Salary Increments based on performance.
  • Loyalty Bonus.
  • Other Benefits as Per Company Policy.
Volksbyte logo

Volksbyte

VolksByte.com is a German-based software company with a strong global presence, currently expanding its operations in Bangladesh. The company aims to combine German engineering precision with Bangladeshi innovation to deliver world-class software solutions. VolksByte specializes in developing cutting-edge web applications, particularly for the printing industry, and offers services ranging from web and desktop applications to integration with leading ERP systems. With a focus on creativity, functionality, and user experience, VolksByte is dedicated to driving digital transformation and helping businesses thrive in the modern era.

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