Technical Writer - Remote

Overview

As a Technical Writer on the Customer and Developer Experience team, you will collaborate with experts across the company to produce developer guides, API reference documentation, and other educational materials that help developers get the most out of the Pismo platform.

In Short

• Write clear and concise documentation to educate external developers about Pismo’s features and functionality.
• Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test code samples, as necessary.
• Collaborate with engineers to edit reference specification files, generate code samples, and publish Postman collections.
• Edit, reorganize, and verify the accuracy of existing developer guides.
• Work with the design team to craft user experience content.
• Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.

Requirements

• 3+ years of experience in technical writing.
• Bachelor’s degree in technical writing, computer science, or a related field.
• Ability to write effective technical content for a developer audience.
• Knowledge of RESTful APIs and OpenAPI standards required.
• Knowledge of JSON and Postman preferred.
• Ability to communicate effectively with remote cross-functional team members.
• Proficiency with various authoring, CMS, and task management tools.
• Ability to work both independently and collaboratively and learn new skills quickly.
• Knowledge of technical writing standards and common style guides.
• Experience in Fintech, Banking, or Payments preferred.
• Proficiency in Portuguese a strong plus.

Benefits

• Work in a collaborative environment with a diverse team.
• Opportunity to contribute to the development of cutting-edge financial technology.
• Flexible working arrangements.
• Access to professional development resources.
• Engagement in company-wide initiatives.