Remote Accounts Receivable Collections Associate

Overview

We are seeking a professional and results-driven Accounts Receivable Collections Associate to join our growing team at Vert Environmental.

In Short

• Manage outstanding customer balances and ensure timely collection of payments.
• Contact customers via phone, email, and written communication to collect overdue payments.
• Follow up consistently on delinquent accounts to reduce aging balances.
• Research and resolve payment discrepancies, ensuring accounts are accurate.
• Process credit card payments, issue credits, and make account adjustments.
• Negotiate payment plans when appropriate to support collections efforts.
• Respond to inbound calls and route inquiries as needed.
• Collaborate with internal teams to resolve account issues.
• Support continuous improvement of collections processes.
• Work independently with minimal supervision.

Requirements

• 2 to 3 years of experience in Accounts Receivable or collections.
• Proficiency in QuickBooks.
• Strong understanding of accounts receivable processes and best practices.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity when handling sensitive financial information.
• Experience with high-volume collections.
• Comfortable working in a fully remote environment.
• High school diploma or equivalent required.

Benefits

• Opportunity to make an impact and grow your career.
• Work in a supportive and professional environment.
• Flexible work schedule.
• Access to professional development resources.
• Collaborate with cross-functional teams.