Technical Account Manager - Remote

Overview

As a Technical Account Manager at Veriff, you will support key enterprise customers in the Americas, ensuring collaboration across teams and maximizing customer value from our solutions.

In Short

• Coordinate cross-functional technical projects and manage timelines.
• Serve as a liaison between various teams to ensure alignment on technical requirements.
• Create and maintain project plans with milestones and deliverables.
• Facilitate communication and track action items from customer engagements.
• Work closely with teams to deliver technical requirements on time.
• Support enterprise customers in achieving project milestones and ongoing success.
• Maintain project documentation and provide status updates to leadership.
• Assist with troubleshooting and resolution of technical issues post-launch.

Requirements

• 3-5 years of experience in Technical Account Management or related roles.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Fluency in English.
• Excellent communication skills to convey technical information.
• Strong problem-solving skills and ability to manage multiple priorities.
• Effective collaboration with cross-functional teams.
• Proven ability to manage clients and lead projects.

Benefits

• Stock options that ensure you share in our success.
• Learning and Development budgets tailored to your needs.
• Medical insurance for physical and mental well-being.
• Meal voucher (40 BRL/working day).
• 1 day off per year for volunteering activities.