Product Expert for Veeva Compass - Remote

Overview

As the Product Expert for Veeva Compass, you’ll be focused on working closely with our customers to help ensure they are getting the most value out of our products.

In Short

• Work closely with customers to maximize product value.
• Manage relationships with a group of commercial customers.
• Understand key business problems and how data can help.
• Build standard processes and determine success metrics.
• Develop best practices for customer engagement.
• Collaborate with the Product team for feedback and improvements.
• Focus on Veeva Compass suite of data products.
• Passionate about data and customer success.
• Support life sciences companies in achieving their goals.
• Flexible work environment, work from home or office.

Requirements

• Experience in customer engagement and relationship management.
• Strong understanding of data analytics.
• Ability to develop and implement best practices.
• Excellent communication skills.
• Passion for the life sciences industry.
• Experience with SaaS products is a plus.
• Ability to work independently and as part of a team.
• Problem-solving skills.
• Experience in a fast-paced environment.
• Willingness to learn and adapt.

Benefits

• Flexible work arrangements.
• Opportunity to work in a mission-driven organization.
• Impactful work in the life sciences industry.
• Growth potential in a fast-growing company.
• Supportive company culture focused on employee success.
• Access to a suite of innovative data products.
• Collaboration with a talented team.
• Commitment to balancing interests of stakeholders.
• Opportunity to contribute to customer success.
• Engagement in a public benefit corporation.