Product Expert for Veeva Compass - Remote

Overview

As the Product Expert for Veeva Compass, you’ll be focused on working closely with our customers to help ensure they are getting the most value out of our products, particularly in the life sciences industry.

In Short

• Work closely with customers to maximize product value.
• Manage relationships with a group of commercial customers.
• Understand key business problems and how data can solve them.
• Build standard processes and determine success metrics.
• Develop best practices for customer engagement.
• Collaborate with the Product team for feedback and improvements.
• Focus on Veeva Compass data products.
• Passionate about data and customer success.
• Support the transformation of the life sciences industry.
• Work in a flexible environment, either from home or in the office.

Requirements

• Experience in customer relationship management.
• Strong understanding of data analytics.
• Background in life sciences or related fields.
• Ability to develop and implement best practices.
• Excellent communication skills.
• Experience in SaaS environments.
• Ability to work collaboratively with teams.
• Problem-solving skills.
• Passion for customer success.
• Experience in product management is a plus.

Benefits

• Flexible work environment.
• Opportunity to make a positive impact.
• Work with a mission-driven organization.
• Growth potential in a fast-growing company.
• Engagement with innovative data products.
• Supportive company values.
• Collaboration with talented teams.
• Focus on employee success.
• Access to industry-leading resources.
• Commitment to customer success.