Mission Success Lead - Remote

Overview

Vannevar Labs supports people on the front lines by building tools that deter and de-escalate conflict with America's adversaries. We build software and hardware for this mission that enable our customers to maintain maritime vigilance, disrupt misinformation, and collect non-traditional intelligence. In strategic competition, the intelligence and actions that shape conflict occur well before war itself. We build tools to win this fight now.

In Short

• Own the delivery of capabilities outlined within contracted periods of performances (POPs).
• Go above and beyond to exceed customer expectations.
• Deeply understand the mission sets and pain points of our users.
• Go to where the users are to provide value.
• Help build world-class software by providing on-the-ground reality feedback.
• Direct resources as needed to meet customer objectives.

Requirements

• 2+ years experience deploying SaaS software.
• 5+ years of mission user experience, intelligence domain knowledge, or military service.
• A motivated problem solver who takes ownership and acts with urgency.
• Previous experience owning customer renewal and expansion cycles.
• U.S. Person status is required.
• Must have an active Top Secret Security Clearance or have held one previously.

Benefits

• Health, dental, and vision insurance.
• 100% remote first culture.
• Unlimited PTO including competitive vacation and holiday schedules.
• Lifestyle stipends for wellness and in-home office setup.
• Salary top-up during military reserve duty.
• Fully paid parental leave.
• Child and pet care reimbursement during travel.