Automotive Parts Specialist - Remote

Overview

As an Automotive Parts Specialist at NAPA, you will be the face of the retail store, providing exceptional customer service and automotive parts knowledge to both retail and wholesale customers.

In Short

• Provide auto parts answers and solutions in person and over the phone.
• Assist team members with customer inquiries.
• Deliver outstanding customer care.
• Engage retail customers for a positive experience.
• Utilize technology for transactions and cataloging.
• Enjoy helping customers with auto parts questions.
• Willingness to learn about automotive parts.
• Valid Driver’s License required.
• High School Diploma or GED necessary.
• Excellent communication and listening skills.

Requirements

• Previous experience in a parts store or automotive industry preferred.
• Technical or Trade school courses or degree is a plus.
• Background or passion for the automotive industry is beneficial.
• Knowledge of cataloging or inventory management systems is an advantage.
• Customer-centric attitude is essential.
• ASE Certifications are a plus.

Benefits

• Competitive Pay at $18.50 per hour.
• Outstanding health benefits and 401K.
• Stable company with a family feel.
• Culture of promotion from within.
• Great training and ongoing development opportunities.