Business Analyst - Remote

Overview

As a Business Analyst at Unbounce, you will collaborate with various stakeholders to gather and prioritize requirements, especially around reporting and product usage insights, while helping shape the product strategy of a unified brand.

In Short

• Lead stakeholder interviews and workshops to collect business needs.
• Define and track KPIs for product usage and conversion rates.
• Create user stories and manage work in JIRA.
• Develop self-service dashboards using Amazon QuickSight.
• Analyze data using SQL, Excel, and Mixpanel for insights.
• Support the implementation of Mixpanel for user journey tracking.
• Identify opportunities for process improvement in workflows.
• Present findings to executives and cross-functional teams.
• Encourage a collaborative environment across teams.
• Work in a flexible, remote-first team environment.

Requirements

• 3–5 years experience as a Business Analyst in SaaS or tech environments.
• Proven skills in gathering requirements and defining KPIs.
• Hands-on experience with JIRA or similar tools.
• Strong analytical skills with SQL and Excel proficiency.
• Excellent communication and collaboration skills.
• Familiarity with Agile processes.

Benefits

• Flexible Time Off Policy with a minimum of 4 weeks per year.
• Remote First Team with flexible hours.
• Health Insurance and Employee Assistance Program.
• $2000 Lifestyle Spending Account.
• Professional Development Budget.
• Volunteer Day and Team Building Budget.
• Quarterly Company Wide Recharge Days.
• Anniversary Milestone LSA Top Up.
• Birthday Day Off.
• Company-wide holiday closure at year-end.