Director of Member Marketing and Communications - Remote

Overview

The Director, Member Marketing and Communications is a dynamic, results-driven leader who fuels member engagement and growth by effectively communicating the value of U.S. Travel membership and the impact of our organization’s initiatives. In this role, you will craft tailored outreach strategies to drive both member growth and retention, while ensuring that key organizational priorities are strategically positioned and communicated.

In Short

• Craft compelling member outreach and develop touchpoints along the member recruitment journey.
• Collaborate with internal teams to promote member resources across various channels.
• Identify opportunities to measure and communicate the impact of U.S. Travel’s initiatives.
• Provide strategic counsel and craft communications to member segments.
• Manage SmartBrief newsletter relationship and growth.
• Serve as marketing leader for member-specific programs and webinars.
• Oversee communications and marketing direction for key U.S. Travel collateral.

Requirements

• Bachelor’s degree in Communications, Marketing, Psychology or similar required.
• 6-8 years of relevant work experience in Communications or Marketing roles.
• Proficient in Microsoft Office Suite.
• Strong writing and storytelling skills.
• Ability to manage multiple projects and stakeholders.
• Strong interpersonal communication skills.

Benefits

• Comprehensive healthcare package with fertility coverage.
• Generous paid leave including family leave.
• Snacks, lunches, and opportunities for social connections.
• Transportation and cell phone benefits.