The Enrollment Liaison Registered Nurse at Twin Health plays a critical role in facilitating the enrollment process for new members into Twin programs, combining clinical knowledge with patient engagement skills.
In Short
Conducts daily virtual new member visits.
Engages members about Twin Health with passion and empathy.
Maintains knowledge of eligibility and enrollment processes.
Collaborates with team members to ensure a seamless experience.
Supports member retention strategies during onboarding.
Documents member interactions accurately.
Participates in audits to ensure high-quality service.
Generates reports to identify trends and areas of concern.
Requires an active RN license and 3-4 years of nursing experience.
Comfort with technology and video software is essential.
Requirements
Active and unencumbered RN license.
3-4 years of nursing experience.
Experience in medical sales or program enrollment preferred.
BSN from an accredited nursing school required.
Strong communication and organizational skills.
Comfort with adopting new technologies.
Ability to work in a fast-paced environment.
Proficient with electronic documentation systems.
Client service excellence and attention to detail.
Bilingual in Spanish preferred.
Benefits
Competitive compensation package.
Remote work opportunity.
Unlimited vacation with manager approval.
16 weeks of paid parental leave for delivering parents.
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