Enrollment Liaison Registered Nurse - Remote

Overview

The Enrollment Liaison Registered Nurse at Twin Health plays a critical role in facilitating the enrollment process for new members into Twin programs, combining clinical knowledge with patient engagement skills.

In Short

• Conducts daily virtual new member visits.
• Engages members about Twin Health with passion and empathy.
• Maintains knowledge of eligibility and enrollment processes.
• Collaborates with team members to ensure a seamless experience.
• Supports member retention strategies during onboarding.
• Documents member interactions accurately.
• Participates in audits to ensure high-quality service.
• Generates reports to identify trends and areas of concern.
• Requires an active RN license and 3-4 years of nursing experience.
• Comfort with technology and video software is essential.

Requirements

• Active and unencumbered RN license.
• 3-4 years of nursing experience.
• Experience in medical sales or program enrollment preferred.
• BSN from an accredited nursing school required.
• Strong communication and organizational skills.
• Comfort with adopting new technologies.
• Ability to work in a fast-paced environment.
• Proficient with electronic documentation systems.
• Client service excellence and attention to detail.
• Bilingual in Spanish preferred.

Benefits

• Competitive compensation package.
• Remote work opportunity.
• Unlimited vacation with manager approval.
• 16 weeks of paid parental leave for delivering parents.
• 100% employer-sponsored healthcare for employees.
• 401k retirement savings plan.