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Enrollment Liaison Registered Nurse - Remote

Posted 2 weeks ago

Overview

The Enrollment Liaison Registered Nurse at Twin Health plays a critical role in facilitating the enrollment process for new members into Twin programs, combining clinical knowledge with patient engagement skills.

In Short

  • Conducts daily virtual new member visits.
  • Engages members about Twin Health with passion and empathy.
  • Maintains knowledge of eligibility and enrollment processes.
  • Collaborates with team members to ensure a seamless experience.
  • Supports member retention strategies during onboarding.
  • Documents member interactions accurately.
  • Participates in audits to ensure high-quality service.
  • Generates reports to identify trends and areas of concern.
  • Requires an active RN license and 3-4 years of nursing experience.
  • Comfort with technology and video software is essential.

Requirements

  • Active and unencumbered RN license.
  • 3-4 years of nursing experience.
  • Experience in medical sales or program enrollment preferred.
  • BSN from an accredited nursing school required.
  • Strong communication and organizational skills.
  • Comfort with adopting new technologies.
  • Ability to work in a fast-paced environment.
  • Proficient with electronic documentation systems.
  • Client service excellence and attention to detail.
  • Bilingual in Spanish preferred.

Benefits

  • Competitive compensation package.
  • Remote work opportunity.
  • Unlimited vacation with manager approval.
  • 16 weeks of paid parental leave for delivering parents.
  • 100% employer-sponsored healthcare for employees.
  • 401k retirement savings plan.

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