Staff Machine Learning Engineer - Remote

Overview

Twilio is seeking a Staff Machine Learning Engineer to join the Efficiency Engineering team, responsible for developing AI solutions for diverse customer needs.

In Short

• Join Twilio's remote-first team as a Staff Machine Learning Engineer.
• Develop supervised machine learning models and GenAI applications.
• Collaborate across teams to implement machine learning solutions.
• Utilize a wide range of technologies including Python, SQL, and AWS.
• Integrate enterprise data sources like Salesforce and Zendesk.
• Apply knowledge of Large Language Models (LLMs) for innovative solutions.
• Work on projects that impact customer efficiency and success.
• Approximately 15% travel is anticipated for in-person connections.
• Competitive salary and benefits offered.
• Open to candidates in Ontario, Alberta, and British Columbia.

Requirements

• 5+ years of applied machine learning engineering experience.
• Experience with NLP techniques and GenAI applications.
• Familiarity with machine learning frameworks and libraries.
• Ability to collaborate effectively across teams.
• Experience integrating enterprise data sources.
• Knowledge of LLMs like OpenAI's GPT models.
• Research experience is a plus.

Benefits

• Generous time-off and wellness leave.
• Healthcare and retirement savings program.
• Remote-first work culture promoting global inclusion.
• Opportunities to build relationships with customers.
• Support for volunteering and donation efforts.