Remote Otter LogoRemoteOtter

Remote Client Success Representative

Posted 4 hours ago
Customer Service
Full Time
USA

Overview

We are expanding our remote team and are seeking customer-centered individuals who thrive with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

In Short

  • Support clients with planning and coordinating customized arrangements
  • Research, compare, and confirm reservation options based on client needs
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email and phone
  • Assist with updates, changes, and service-related inquiries
  • Maintain organized and accurate client records
  • Participate in training sessions

Requirements

  • Authorized to work in the US, UK, Mexico, Australia, or Spain
  • Strong written and verbal English communication skills
  • Reliable internet access and smartphone (computer is also strongly recommended)
  • Strong organizational and customer service skills

Benefits

  • Fully remote environment
  • Flexible scheduling
  • Ongoing training
  • Supportive and collaborative team setting

Triptasticadventures

Triptasticadventures

Triptasticadventures is a dynamic and innovative company specializing in creating unforgettable travel experiences for clients around the globe. With a focus on personalized service, the company offers a wide range of travel planning services, including flights, accommodations, and excursions. Triptasticadventures prides itself on its detail-oriented approach and commitment to customer satisfaction, making it an ideal choice for those looking to explore the world. The company operates in a flexible remote environment, allowing team members to thrive while providing exceptional service to clients.

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