Remote Client Experience Assistant

Overview

The Remote Client Experience Assistant will play a crucial role in assisting clients with their needs while working independently in a remote environment.

In Short

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized and accurate client records.
• Participate in training provided.
• Work in a fully remote setting.
• Enjoy a flexible schedule.
• Receive ongoing training.

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet access and smartphone (computer is also strongly recommended).
• Strong customer service skills.

Benefits

• Fully remote work environment.
• Flexible schedule.
• Ongoing training opportunities.