Principal UX Researcher - Remote

Overview

The Principal UX Researcher at Viator will lead user-centered design initiatives to drive significant business impact through advanced qualitative and quantitative research methodologies.

In Short

• Lead complex research initiatives to uncover deep user insights.
• Champion user-centered design and influence product strategy.
• Collaborate with cross-functional teams and senior stakeholders.
• Design and execute high-impact research studies.
• Synthesize a variety of data inputs for problem definition.
• Generate transformative insights to challenge business assumptions.
• Communicate findings through compelling storytelling techniques.
• Mentor and coach other researchers in their professional growth.
• Advocate for user needs within the business.
• Optimize research processes at an organizational level.

Requirements

• Minimum BA/BSc degree in relevant fields (psychology, HCI, etc.).
• 8+ years of applied research experience.
• Mastery of qualitative and quantitative methodologies.
• Exceptional verbal and written communication skills.
• Strong stakeholder management and influencing abilities.
• Flexible and resilient attitude in a fast-paced environment.
• Experience with research tools like UserTesting and dscout.

Benefits

• Competitive compensation packages including salary, bonuses, and equity.
• Remote-friendly work environment with flexible schedules.
• Donation matching for charitable contributions.
• Tuition assistance for professional development.
• Annual lifestyle benefit for personal use.
• Travel perks and discounts.
• Employee assistance programs for life challenges.
• Comprehensive health benefits.