Remote Otter LogoRemoteOtter

Cryptocurrency Customer Support Specialist - Remote

Posted 113 weeks ago
Customer Service
Full Time
Hungary

Overview

Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction.

In Short

  • Answer questions on products and services
  • Process customer orders
  • Investigate issues that arise
  • Resolve conflicts from customer complaints
  • Ensure customer satisfaction
  • Stay informed about product specifications
  • Maintain good relations with customers
  • Achieve outstanding customer service
  • Communicate effectively with customers

Requirements

  • Experience in customer support
  • Knowledge of cryptocurrency
  • Strong communication skills
  • Ability to resolve conflicts
  • Customer-oriented mindset

Benefits

  • Opportunity to work in a growing industry
  • Dynamic work environment
  • Possibility for career advancement
Token Metrics logo

Token Metrics

Token Metrics is a leading company in the cryptocurrency sector, dedicated to helping investors build profitable portfolios through the use of artificial intelligence. The company offers innovative crypto indices, rankings, and price predictions, catering to a diverse clientele that includes retail investors, traders, and crypto fund managers across more than 50 countries. With a focus on business development and branding initiatives, Token Metrics aims to expand its operations and enhance customer relationships in the rapidly evolving crypto market.

Share This Job!

Save This Job!

Similar Jobs:

S D D Travel logo

Customer Support Specialist - Remote

S D D Travel

36 weeks ago

Join as a Customer Support Specialist to assist clients in planning their travel while enjoying flexible remote work.

USA
Full-time
Customer Service
RISK logo

Customer Support Specialist - Remote

RISK

36 weeks ago

Join RISK inc as a Customer Support Specialist and provide exceptional service in the iGaming industry.

Azerbaijan
Full-time
Customer Service
ABC Legal Services logo

Customer Support Specialist - Remote

ABC Legal Services

36 weeks ago

Join ABC Legal Services as a Customer Support Specialist to provide exceptional customer service and support.

Puerto Rico
Full-time
Customer Service
$12.00/hour
RISK logo

Customer Support Specialist - Remote

RISK

36 weeks ago

Join RISK inc as a Customer Support Specialist and provide exceptional support to customers in the iGaming industry.

Turkey
Full-time
Customer Service

helloassist

Customer Support Specialist - Remote

helloassist

36 weeks ago

Join our team as a Customer Support Specialist and provide exceptional service to our clients while working remotely.

Worldwide
Full-time
Customer Service
25,000 - 40,000 PHP/month