Specialist, Commerce Operations - Remote

Overview

The Specialist, Commerce Operations role at Tinuiti involves supporting e-commerce strategies and managing client accounts in a fully remote environment.

In Short

• Support senior strategy leads on accounts.
• Own daily project and process management functions.
• Conduct audits of client catalog data for SEO improvements.
• Develop and execute client meeting agendas.
• Analyze data to provide insights and recommendations.
• Manage Marketplace case logs and internal communications.
• Build client relationships to achieve high satisfaction scores.
• 4-5 years of experience in e-commerce operations required.
• Advanced skills in Excel and PowerPoint are necessary.
• Flexible and proactive work style is essential.

Requirements

• Proven track record in e-commerce account management.
• Familiarity with Vendor Central and Seller Central.
• Strong analytical skills with data analytics tools.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Attention to detail in project execution.
• Client-facing experience is required.
• Agency experience preferred.

Benefits

• Unlimited PTO for work-life balance.
• Comprehensive healthcare benefits.
• Retirement matching up to 4%.
• Fringe benefits and wellness programs.
• Learning and development opportunities.