Senior UX Researcher - Remote

Posted Yesterday

Design

Full Time

Canada

User Research

UX Design

Qualitative Methods

Cross-functional Collaboration

Storytelling

Research Tools

Human-Computer Interaction

Overview

As a Senior UX Researcher at Thumbtack, you will lead research efforts to shape product strategy and enhance user experiences, working closely with various teams.

In Short

Lead fast-paced, mixed-method research to inform product strategy.
Translate ambiguous problems into clear directions.
Collaborate with design, product, and engineering teams.
Synthesize findings into compelling stories.
Champion user needs in product development.

Requirements

8-10+ years of user research experience.
Strong foundation in qualitative research methods.
Proven track record of influencing product strategy.
Excellent communication and storytelling skills.
Creative mindset with the ability to work independently.
Proficiency with research tools like UserTesting and Qualtrics.
Degree in Human-Computer Interaction, Psychology, or related field.

Benefits

Opportunity to make a significant impact on product development.
Work in a diverse and inclusive environment.
Collaborate with a high-performing research team.
Access to professional development opportunities.
Flexible working arrangements.

Thumbtack

Thumbtack is a rapidly growing technology company that provides a comprehensive platform for homeowners to manage their home care needs. With a focus on connecting homeowners with local professionals, Thumbtack empowers users to make informed decisions about home maintenance and improvement. The company operates in a $600 billion industry and has facilitated over 85 million projects, earning billions for service professionals through its platform. Thumbtack is committed to supporting local economies and small businesses while fostering a collaborative and innovative work environment for its employees. As a virtual-first company, Thumbtack offers flexible working arrangements and values diversity and inclusion in its workforce.

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