Thematic is a cutting-edge SaaS platform specializing in customer feedback analysis, utilizing advanced AI and analytics to provide companies with clear and actionable insights. Founded in 2017, Thematic serves a diverse clientele, including major companies like Google, LinkedIn, and DoorDash, helping them enhance customer experience and drive growth. With a fully remote team of over 20 members, Thematic emphasizes a collaborative and inclusive culture while leveraging modern communication tools. The company is well-funded and profitable, focusing its sales efforts primarily in the US and Australia.
The Customer Success Manager will guide enterprise clients in leveraging Thematic's AI platform for optimal business value.
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