Client Advocacy Coordinator - Remote

Overview

The Client Advocacy Coordinator plays a crucial role in ensuring client satisfaction and managing the transition of insurance-related documents while providing support for routine inquiries.

In Short

• Manage seamless transition of documents within the organization.
• Provide guidance and support for insurance-related questions.
• Collect enrollment information during renewals.
• Ensure high levels of client satisfaction and retention.
• Streamline operations through efficient data management.
• Handle sensitive data with proper security and privacy practices.
• Collaborate with internal and external stakeholders.
• Work primarily at Lewer Administrative Offices with occasional remote work.
• Must be able to lift up to 20 lbs.
• Travel required is less than 5%.

Requirements

• Bachelor’s degree in business, healthcare, or related field.
• Two years of experience in health insurance or employee benefits.
• Life and health insurance license required within 90 days of hire.
• Proficiency in Microsoft Office applications.
• Experience with Adobe and CRM systems.

Benefits

• Employer-paid medical, dental & vision insurance.
• Employer-paid short-term and long-term disability insurance.
• $1,200 Employer HSA annual contribution.
• 4% 401(k) match with 100% immediate vesting.