Remote Back Office Supervisor (Optical Revenue Cycle) - Contract

Overview

We are seeking a detail-oriented and experienced Back Office Supervisor to lead a team responsible for key revenue cycle functions within our optical-focused operations.

In Short

• Lead and supervise the day-to-day activities of a back-office team.
• Provide daily guidance and mentorship to team members.
• Monitor team performance against goals and provide feedback.
• Ensure timely execution of core back-office tasks.
• Serve as the primary point of escalation for complex claims.
• Perform quality assurance checks on the team's work.
• Identify and document recurring issues for management.
• Prepare and present reports on team productivity.
• Maintain existing Standard Operating Procedures.
• Foster a supportive environment for the team.

Requirements

• 3+ years of experience in an optical or ophthalmology back-office setting.
• Experience in a team lead or supervisory role.
• Strong knowledge of medical/vision billing and revenue cycle management.
• Proficiency in EHR and medical billing software.
• Excellent problem-solving skills.
• Strong communication and interpersonal skills.

Benefits

• Opportunity to lead a remote team.
• Hands-on leadership role.
• Engagement in key revenue cycle functions.
• Professional development opportunities.
• Supportive team environment.