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Travel Consultant - German Speaking - Remote

Posted 2 days ago
Customer Service
Full Time
Mexico

Overview

As a German-speaking Travel Consultant at Ten Group, you will provide premium lifestyle management services, offering personalized travel advice and assistance to clients.

In Short

  • Advise Premium Cardholders in German and English.
  • Process customer requests from offers to billing.
  • Make reservations with airlines, hotels, and agencies.
  • Prepare tailor-made offers and travel documents.
  • Create itineraries and obtain necessary visas.
  • Engage in active sales of promotions and events.

Requirements

  • Fluency in German and English.
  • Experience in travel consulting or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Passion for travel and customer satisfaction.

Benefits

  • Opportunity to work in a hybrid or fully remote setting.
  • Work with a global leader in lifestyle and travel services.
  • Access to exclusive travel experiences and events.
  • Supportive and dynamic team environment.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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