Remote Otter LogoRemoteOtter

Luxury Travel Consultant - Remote

Posted 12 weeks ago
Customer Service
Full Time
Worldwide

Overview

An overview paragraph about the job

In Short

  • Calling Travel Experts who are seeking to join an award-winning, crisis-resistant travel and leisure company.
  • Work on specialist products with a focus on luxury travel.
  • Hybrid or fully remote working options available.
  • Fulfilling leisure travel requests for high-net-worth members.
  • Designing complex itineraries covering MENA, Europe, US, and Asia.
  • Exceptional customer service skills required.
  • Use of travel research and booking technology.
  • Active cross-selling of lifestyle services.
  • Building rapport with premium cardholders.
  • Maintaining up-to-date records for members.

Requirements

  • Fluency in English and Arabic.
  • Experience in travel booking and customer service.
  • Strong commercial judgment.
  • Ability to design tailor-made travel offers.
  • Excellent communication skills.
  • Proficiency in using travel booking technology.
  • Ability to conduct research and prepare proposals.
  • Experience in cross-selling services.
  • Strong organizational skills.
  • Passion for travel.

Benefits

  • Work-life balance with remote working options.
  • Opportunity to work in a globally diverse organization.
  • Strong team culture.
  • Access to exclusive travel services.
  • Professional development opportunities.
  • Competitive salary and benefits.
  • Supportive work environment.
  • Networking opportunities with high-net-worth individuals.
  • Involvement in luxury travel experiences.
  • Recognition for exceptional performance.
Ten Group logo

Ten Group

Ten Group is a technology-driven service business on a mission to redefine service excellence and become the most trusted service provider globally. With millions of members accessing services across lifestyle, travel, dining, and entertainment, Ten partners with over fifty clients, including major financial institutions like HSBC and the Royal Bank of Canada. The company operates on a platform-as-a-service model, generating stable, multi-year revenue through technology fees. As the first B Corp listed on the London Stock Exchange, Ten is committed to innovation and growth, leveraging cutting-edge technology, including AI, to enhance member experiences. With a focus on operational efficiency and transformation, Ten fosters a dynamic and inclusive workplace culture that values diversity and supports employee development.

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