Customer Service Representative - Remote

Overview

TechBiz Global is a leading recruitment and software development company, providing IT recruitment, outstaffing, outsourcing, software development, and consulting services.

In Short

• Responding to calls and emails via phone and chat channels.
• Managing customer complaints effectively and efficiently.
• Answering questions related to created orders via IB and e-mail.
• Providing information related to the company.
• Participating in training sessions to develop necessary skills and knowledge.

Requirements

• Strong communication skills.
• Ability to manage customer complaints.
• Experience in customer service is a plus.
• Willingness to learn and participate in training.

Benefits

• Opportunity to work in a diverse, globally distributed team.
• Hands-on experience with challenges in the IT sector.
• Focus on personal and professional growth.