Underwriter II - Commercial Lines - Remote

Overview

The Underwriter II – Commercial Lines is responsible for providing high-level service and underwriting support for a portfolio of small to mid-sized commercial accounts, including select high-profile or complex cases.

In Short

• Process policy transactions with underwriting authority.
• Manage endorsement requests and handle certificates of insurance.
• Respond to service inquiries and identify cross-sell opportunities.
• Provide expert-level service via phone and email.
• Support proactive policy renewals and collaborate with teams.
• Assist and mentor peers, offering training support.
• Manage escalated service issues with sound judgment.
• Contribute to quality control and client satisfaction.
• Maintain documentation and follow-up efficiently.
• Demonstrate advanced knowledge of commercial coverages.

Requirements

• Active Property & Casualty Insurance License required.
• Comprehensive understanding of commercial lines insurance products.
• Proven ability to handle complex accounts with minimal supervision.
• Strong verbal and written communication skills.
• High degree of accuracy and attention to detail.
• Proficient in agency management systems and CRM platforms.
• Able to lead by example and provide peer coaching.
• 3–5 years of experience in commercial lines underwriting.
• Experience in a call center or high-volume service environment is a plus.
• Associate or bachelor’s degree preferred.

Benefits

• Medical, Dental, Vision, Life, and Pet insurance.
• Competitive salaries and 401K match.
• Work-life balance with personal and PTO days.
• Paid parental leave and short/long-term disability.
• Employee support programs including mental health.
• Tuition reimbursement and matching charitable gifts.
• Flexible remote and hybrid opportunities.
• Paid days for volunteer service.
• Lucrative referral program.
• Commuter benefits.