Senior Technical Specialist (O365 Exchange) - Remote

Overview

The Senior Technical Specialist role focuses on supporting and managing O365 Exchange services, ensuring operational excellence in email services and directory synchronization.

In Short

• Hands-on experience with Active Directory in complex environments.
• Understanding of core concepts like MFA and Azure AD.
• Experience with DNS administration and troubleshooting.
• Design and troubleshoot Directory Synchronization for Azure AD.
• Support for O365 Exchange Online and on-premises services.
• Manage email services and associated security systems.
• Utilize technical expertise in Office 365 environments.
• Support incident and service management processes.
• Establish measures to reduce downtime incidents.
• Experience with SharePoint administration.

Requirements

• Proven experience with Active Directory.
• Strong understanding of Azure AD and related services.
• Proficient in DNS management.
• Experience with Exchange Online and hybrid environments.
• Familiarity with M365 services.
• Ability to troubleshoot complex issues.
• Experience with incident management processes.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Relevant certifications are a plus.

Benefits

• Medical, vision, and dental insurance.
• Life and disability insurance.
• Paid time off including holidays and parental leave.
• Opportunities for professional development.
• Confidentiality of your information according to EEO guidelines.