Customer Support Consultant (Polish and English) - Remote

Overview

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Stay up-to-date with cutting-edge technology
• Handle customers’ sensitive information securely
• Apply customer happiness practices
• Maintain knowledge of client’s products and services
• Communicate with developers and other departments

Requirements

• Native Polish and English B2 communication skills
• At least 6 months of experience in customer support
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer with at least 8Gb of RAM
• Stable internet connection (minimum 50 Mbps download, 40 Mbps upload)

Benefits

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth
• Conditions for self-development