Senior Business Analyst - Cross Engagement - Remote

Overview

The Senior Business Analyst in the Cross Engagement team is responsible for implementing efficient customer engagement mechanisms globally, focusing on data analysis and A/B testing to enhance customer journeys.

In Short

• Join a dynamic team focused on customer engagement.
• Work with various squads to enhance customer value perception.
• Utilize tools like Looker Studio, Python, and GCP.
• Analyze customer behavior and engagement opportunities.
• Collaborate across departments to gather data and insights.
• Conduct hypothesis testing and data-driven analysis.
• Participate in agile processes using JIRA.
• Contribute to the development of customer engagement products.
• Flexible working hours and a supportive work environment.
• Continuous learning and development opportunities.

Requirements

• Experience with Looker Studio, Python, GCP/BigQuery, and Metabase.
• Background in digital products.
• Ability to gather business rules and data from various areas.
• Understanding of hypothesis testing and product data analysis.
• Knowledge of SQL and analytical table modeling.
• Familiarity with agile methodologies and JIRA.
• Willingness to learn about technology and metrics analysis.
• Quick decision-making skills.
• Basic knowledge of technology architecture.

Benefits

• Health and dental insurance.
• 24/7 virtual healthcare services.
• Meal and/or food allowance.
• Flexible working hours.
• Education benefits for personal development.
• Gympass for fitness activities.
• Childcare assistance.
• Fixed salary plus performance-based bonuses.
• Life insurance.
• Transportation allowance (for in-person roles).