Online Personal Stylist - Remote

Posted 13 weeks ago

Customer Service

Contract

Worldwide

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Customer Service

Sales

Luxury Brands

Relationship Management

Problem Solving

Google Suite

Overview

The Online Personal Stylist will manage a portfolio of premium online customers, building strong relationships and offering personalized styling and shopping experiences.

In Short

Manage a portfolio of 100+ active clients.
Build lasting relationships with premium customers.
Deliver quick solutions to customer requests.
Stay updated on customer purchases and assist with returns.
Develop knowledge of trends and product catalogs.

Requirements

3-5 years of experience in Customer Service or Sales in retail.
Proven track record with luxury customers.
Strong knowledge of luxury brands.
Tech-savvy with web tools; familiarity with Google Suite is a plus.

Benefits

Extended health and dental benefits.
Parental top up program.
Generous Employee Discount.
Access to telemedicine and assistance programs.
Savings and retirement plan matching contributions.

SSENSE

SSENSE is a leading online luxury fashion retailer that specializes in providing a premium shopping experience to a diverse clientele. The company focuses on merging digital and physical retail experiences, offering personalized styling services to enhance customer satisfaction. With a commitment to understanding the latest trends and luxury brands, SSENSE aims to deliver exceptional service through knowledgeable and relationship-driven personal stylists. The company also values its employees, offering comprehensive benefits and opportunities to work with cutting-edge technologies.

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