Site Reliability Engineer - Remote

Overview

This role involves ensuring the reliability, performance, and scalability of our MarTech SaaS platform that serves millions of users running thousands of marketing campaigns daily.

In Short

• Monitor systems, respond to incidents, and implement automation to improve platform reliability.
• Design, implement, and maintain comprehensive monitoring and alerting systems using tools such as Prometheus, Grafana, and DataDog.
• Lead incident response efforts, conduct root cause analyses, and implement preventive measures.
• Build and maintain automation tools and processes to reduce manual work and enhance system resilience.
• Identify and implement reliability improvements across our platform.
• Monitor system performance trends and plan for scaling needs.
• Create and maintain runbooks, procedures, and system documentation.

Requirements

• 3+ years of hands-on experience in site reliability engineering, DevOps, or similar roles.
• Strong knowledge of SRE best practices including SLIs/SLOs, error budgets, and reliability engineering principles.
• Cloud Platform experience with services like Compute Engine, Kubernetes, Cloud SQL, and related infrastructure components.
• DataDog or similar expertise for monitoring, alerting, and observability.
• Backend development experience with Java, PHP and/or Node.js.
• Incident management skills including on-call experience and troubleshooting under pressure.
• Automation mindset with experience in scripting and Infrastructure as Code principles.

Benefits

• Remote-first culture with flexible working arrangements.
• High-impact role in a small, collaborative team.
• Growth opportunities as we scale our platform and expand our engineering team.
• Competitive compensation and benefits package.
• Learning budget for professional development and certifications.
• Modern tech stack with opportunities to work with cutting-edge solutions.