Director of Payment Operations - Remote

Overview

As the Director of Payment Operations at Sporty, you’ll be responsible for owning the payment operations strategies whilst providing leadership and expertise in the field of payments for our products used by millions of daily global users.

In Short

• Define, own, and manage core payment operations and metrics.
• Oversee fraud prevention and risk management strategies.
• Analyze market trends to enhance customer experience.
• Monitor business metrics for improvement solutions.
• Investigate suspected fraudulent activities.
• Collaborate with cross-functional teams for enhanced CX.
• Recruit and lead a team of payment specialists.
• Manage changing payment landscapes and regulations.
• Ensure timely resolution of end user issues.
• Act as primary point of contact with network partners.

Requirements

• Fluency in written and spoken English.
• Bachelor’s or Master’s degree in Finance or related field.
• Advanced knowledge of global payment systems.
• Experience in payment operations in tech/fintech/gaming.
• Proven experience in fraud and risk management.
• Strong analytical and decision-making skills.
• Experience in solving complex payment issues.
• Understanding of Compliance and Risk Awareness.

Benefits

• Opportunity to work with a leading global brand.
• Remote working flexibility.
• Dynamic and innovative work environment.
• Collaboration with talented professionals.
• Career growth opportunities in a fast-paced industry.