Project Manager - Healthcare IT (Remote)

Overview

The Project Manager provides management, direction and coordination for various projects and activities associated with the deployment, implementation, and maintenance of Spok products to new and existing customers. This role acts as a customer-advocate and a trusted advisor for long term engagement and success for our customers in each project.

In Short

• Manages multiple, complex assigned projects through successful completion.
• Guides, mentors, and evaluates internal project team performance within project guidelines.
• Manages customer relationships for successful software adoption and project progress.
• Communicates with various Spok departments regarding their roles and performance requirements.
• Creates and maintains process, standards, and upgrade documentation.
• Using Microsoft Project and other tools – creates detailed timelines, agendas, and meeting recaps.
• Maintains accurate forecasting for project closures.
• Evaluates and reports project outcomes, customer satisfaction and customer concerns.
• 25-50% travel may be required depending on customer requirements.
• Adheres to the Spok Gold Standard for Implementations.

Requirements

• Bachelor’s degree from a four-year college or university.
• 5+ years project management experience in delivery of enterprise solutions.
• PMP Certification (Active).
• Experience working with Healthcare IT (enterprise solutions).
• Experience with clinical workflows.
• Experience working with clinical users/stakeholders.
• Customer advocate and trusted advisor mindset.
• MS Office Suite.
• Microsoft Project.

Benefits

• Remote work opportunity.
• Professional development in project management.
• Opportunity to work with leading healthcare IT solutions.
• Engagement with various stakeholders including C-suite.
• Dynamic and collaborative work environment.