Director of Payer Relations & Operations, Supply Chain - Remote

Overview

SmithRx is a rapidly growing, venture-backed Health-Tech company dedicated to transforming the Pharmacy Benefit Management (PBM) sector through innovative technology and customer service.

In Short

• Lead provider relations and operations for retail pharmacy partners.
• Manage PBM relationships including pricing inquiries and contract compliance.
• Collaborate with internal teams to promote and support SmithRx solutions.
• Utilize data analytics to drive conversations about pharmacy benefits.
• Facilitate meetings with strategic partners to enhance understanding of offerings.
• Establish business review cadences with pharmacy partners.
• Prepare content for training and sales support.
• Drive growth opportunities for the sales organization.
• Maintain relationships consistent with company values.
• Demonstrate client value to partners and stakeholders.

Requirements

• 8+ years experience in retail pharmacy, healthcare tech, or PBM.
• 4+ years in pricing strategy or business intelligence.
• Bachelor's Degree required.
• Experience in fast-paced, high-growth environments.
• Strong presentation and writing skills.
• Ability to understand complex internal processes.
• Experience leveraging technology and tools.
• Adept at social selling and networking.

Benefits

• Competitive wellness benefits including medical, dental, and vision insurance.
• 401(k) Retirement Savings Program.
• Flexible Spending Benefits.
• Discretionary Paid Time Off.
• 12 Paid Holidays.
• Professional development and training opportunities.
• Paid parental leave benefits.
• Employee Assistance Program (EAP).