Customer Support Representative (Remote, German-speaking)

Overview

We are looking for a freelancer in the field of customer support for administrative and telephone tasks.

In Short

• Processing customer emails via ticket system
• Maintaining and following up with existing customers
• Telephone support
• Processing customer files

Requirements

• German as a native language
• Basic PC knowledge
• Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
• Motivation and performance willingness
• High-speed internet connection

Benefits

• Attractive monthly salary
• 100% home office
• Working hours between 08:00 - 17:00 (German time)
• Maximum 40 hours from Monday to Friday (weekends off)
• 20 vacation days + all German public holidays off
• Regular coaching in various areas
• If you enjoy working in a young, dynamic team, you are in the right place with us.