Mystery Shopper - Remote

Overview

Smart Concept AG is a company based in Baden that specializes in services in the areas of Mystery Shopping, customer surveys, and Customer Experience. The company helps clients evaluate and improve the quality of services and processes from the perspective of their customers.

In Short

• Test customer service of well-known companies while earning money.
• Simulate real customer situations and evaluate consultations, services, and products.
• Contribute to improving service quality in Switzerland.
• Flexible working hours and locations.
• Fair compensation on a freelance basis.
• Comprehensive support before each assignment.
• Engaging tasks across various industries.
• Your feedback helps sustainably improve customer service.
• Join the largest Mystery Shopper community in Switzerland!
• We look forward to your registration.

Requirements

• Minimum age: 18 years.
• Good observational skills and accuracy.
• Reliable and independent working style.
• Proficient use of mobile phone and computer.
• Interest in customer service and market research.

Benefits

• Flexibility: You decide when and where to take assignments.
• Fair payment: Secure compensation on a freelance basis.
• Comprehensive support: Instruction and personal assistance before each assignment.
• Varied tasks: Exciting assignments in different industries.
• Participation: Your feedback sustainably improves customer service.